Refund & Cancellation Policy

At Lost Society Store, we value your satisfaction. Please read our Refund and Cancellation Policy carefully to understand your rights and options.

---

🔁 Returns & Exchanges

We currently do not accept returns or exchanges unless the item you received is:

• Damaged

• Defective

• Incorrect (wrong size or item)

If your order meets one of these criteria, please contact us within 3 days of delivery at lostsocietystore@gmail.com with the following:

• Your order number

• A clear photo of the item and the issue

• A short description of the problem

Once approved, we’ll arrange for a replacement or a refund, depending on availability and your preference.

---

💸 Refunds (if applicable)

Refunds are processed in the following cases:

• Orders with unavailable items

• Orders canceled before shipping

• Approved return requests for damaged or incorrect products

Refunds will be made to the original method of payment and may take 5–7 business days to reflect, depending on your bank or payment provider.

---

❌ Order Cancellations

Orders can only be canceled within 12 hours of placing them, or before they are shipped, whichever comes first.

To cancel, email us at lostsocietystore@gmail.com with your order number and request.
If your order has already been processed or shipped, it cannot be canceled.

---

⚠️ Non-Refundable Items

• Items purchased on sale or during special promotions

• Products returned without prior approval

• Items with signs of wear, use, or tampering

---

📩 Need Assistance?

We’re always here to help.
Reach out to us at lostsocietystore@gmail.com and we’ll get back to you as soon as possible.